LS
Lucian Sans-Souci

1 reviews | Active since Jun 2015

22 Nov 2019, 09:14

Agent says **** YOU to customer

Just got a call from Cell C asking me to update my information when i told the guy i can talk now he told me it wont take long i told him he was irritating me and should end the call he rep**** " **** YOU" i mean really now is this how you talk to clients

I think this is a great time to cancel all my contracts with Cell C was waiting for black Friday to upgrade but if this is how you do business No thank you

0
Replies (3)
Cell C
Cell C's reply22 Nov 2019, 09:38
Official
Hi Lucian 

Thank you for contacting Cell C. 

Please private message us the number that you received a call from. We would like to look into it. 

^NT 
LS
Lucian Sans-Souci's update22 Nov 2019, 11:01
Reviewer Update
*** this is the number that called me
LS
Lucian Sans-Souci's update26 Nov 2019, 12:00
Reviewer Update
So I got no feedback from cell c not even a call
Only a generic response so you can stay within service level agreement with Hellopeter.