TN
Tebogo N
1 reviews | Active since Aug 2019
11 Apr 2020, 16:57
Agent disrespect us over the line
I made a call to the customer service the agent yeild at me over the phone, and ignored me and eventually hanged up on me
And i wish for the agent to call me and apologize for the disrespect offered to me
Call time 16:36 Call date: 11/04/2020
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Replies (1)
Cell C's replyOfficial
11 Apr 2020, 22:28Hi Tebogo
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Kindly send us a private reply with your ID number
^PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Kindly send us a private reply with your ID number
^PN
Cell C's reply11 Apr 2020, 22:28
Official
Hi Tebogo
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Kindly send us a private reply with your ID number
^PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Kindly send us a private reply with your ID number
^PN