Again! **********!

I complained last week on the 28th of May 2021 about ********** happening on my account, yet I have not received any feedback. No contact from the call center as I was advised by the Cell C agents at the Carlswald branch. I don't know if Cell C wants to end up blacklisting me for the two contracts that I did not sign up for.

I did NOT sign up for any Cell C contract nor was I contacted by Cell C sales reps.

Again!!!!! I am angry and frustrated. There is ***** happening under my account,for one someone opened two accounts under my name and Cell C is refusing to tell me what those accounts are yet they are busy debiting from my account without my consent. Secondly I was helped by the Carlswald Cell C branch and the way I was given so much attitude I was in shock. Thirdly I ask for a time frame and they can't tell me instead they advise me that I should wait for Cell C ***** department to contact me without even being given a case number. So now I am expected to just sit around and wait not knowing what is happening with this case. I need it stopped with immediate effect. I have submitted all the necessary documents including an affidavit. What else is one supposed to do get help! On top of that I am getting ridiculous charges from my bank because I have to keep reversing these charges that I am not even aware of which Cell C will need to reimburse!