tt
tahir.jasat tahir.jasat

1 reviews | Active since Apr 2012

17 May 2016, 10:07

After a Port to Vodacom FNB Banking SMS are not going through

<p>Port from CellC to Vodacom and now banking SMS are working</p> <p>Good Day</p> <p>I have ported from Cell C to vodacom Last week. Ever since i ported my MTN sms's are not coming through. i Have been in contact with FNB and Vodacom who swear everthing is correct on there side. I have researched the issue online and believe this has occured in the past with a few users due to routing table issues. I have been in contact with Patrick who said he would escalate the matter as it could be a Routing Issue. He said he would call me back but he has not called me back. I did try to send sms's from all networks to my number and i am definitely not receiving any MTN sms's. Please can you assist in this regard to verify and correct the routing with the IT department.</p> <p>Thank You</p>

0
Replies (1)
Cell C
Cell C's reply17 May 2016, 10:47
Official
Thank you for posting to us. One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day. We apologize for the inconvenience caused. Regards Cell C | PN