gT
garreth T

1 reviews | Active since Feb 2012

07 Jun 2021, 07:41

Advertising with no stock.

I went to cell c for an upgrade. I got there and cell c is advising all these new phones. Cell c only has a few phones in stock and not 1 of the phones cell c has is in my price range. No stock in where houses no stock in stores people are wanting for more than a month.

0
Replies (10)
Cell C
Cell C's reply07 Jun 2021, 08:34
Official
Hi Garreth

Thank you for writing to us. 

Kindly advise which device would you like to apply for and we will put you in touch with our Upgrades Team. 

^MM
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garreth T's update07 Jun 2021, 09:36
Reviewer Update
I have 2 contracts with cell c and both are due for an upgrade. I'm interested in the Samsung A32, A52, A12
Cell C
Cell C's reply07 Jun 2021, 10:44
Official
We are currently out of stock but can place an order for you as we receive stock on a continues basis. 

Please advise if we may contact you. 

^MM
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garreth T's update07 Jun 2021, 11:24
Reviewer Update
The problem is cell c is out for more than a month. A lot of customers have placed orders and are still waiting. Why have books with phones that there is no stock? Then the book shows on the top OFFERS VALID UNTIL 12 JULY 2021. WHY DISPLAY A ITEMS YOU DON'T HAVE.
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garreth T's update07 Jun 2021, 11:29
Reviewer Update
  1. This is like buying a car. you paying for something you can't get.
  2. I need to do an upgrade or pay more.
  3. Do the upgrade but you only get the phone in 3months.
  4. How is that right?
Cell C
Cell C's reply07 Jun 2021, 11:39
Official
We have been receiving stock on a weekly basis and arranging delivery for orders that have been placed. 

Please also note that we do not bill you for the device until you receive it. 

^MM
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garreth T's update07 Jun 2021, 12:37
Reviewer Update
You are not billing me? But I'm paying for the device. It's then including the package I take...
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garreth T's update07 Jun 2021, 12:40
Reviewer Update
Add a galaxy watch for R50 extra for 24 months. And it goes the same for the device. Stop the lies, please.
Cell C
Cell C's reply07 Jun 2021, 13:01
Official
We will look into it. 

^MM
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garreth T's update11 Jun 2021, 11:31
Reviewer Update
Good morning I'm still waiting on feedback