1 reviews | Active since Oct 2010
Adjusted Pricing To Continue Enhancing Connectivity - NOT
I have been a customer with Cell C for 20 years now, And every single customer is just a number. NO ONE brings costs down anymore, they say things like this ""As we continue to improve on service delivery, we have also considered the ongoing economic pressures and rising costs. While this has necessitated that we implement adjustments to our pricing, we will be keeping the average increase as low as 8% across various tariff plans and Out Of Bundle rates, effective 1st December 2024"" but still increases the pricing instead of bringing the prices down. i have seven contracts with Cell C in order to look after me and my family, so all of us have good enough devices to be able to work on and with. but from now on every single upgrade will have to go to a sim only, or pay as you go as I can not afford them anymore. Everyone keeps pushing prices up but income goes down, can't anybody do the math anymore??? AND, signals are worse than EVER, definitely NOT BETTER as they claimed here ""Recent independent third-party analysis has revealed significant improvements in our network, including speeds 41% faster than the average measured in 2023. In August 2024, Cell C claimed the top spot in Video Experience for on-demand video streaming quality. Our customers now benefit from the widest coverage with access to 28,000 base stations nationally, from 5 500, offering the best value and most competitive prices in the market.""
Thank you for contacting Cell C and for being a valued Cell C customer over the past 20 years.
We appreciate your feedback regarding the recent pricing adjustments and the impact on your multiple contracts with us.
We understand that rising costs can be challenging and are always exploring ways to ensure that our services remain valuable and accessible.
We are also mindful of network performance concerns and would be glad to investigate any specific signal or connectivity issues in your area. Kindly share your location details, and our technical team will examine this further to provide you with the best possible service.
Should you wish to discuss options for your contracts, please email us at ***, and our team will reach out to explore solutions that might better align with your current needs.
Regards,
Cell C | MN
Best regards,
Thank you for contacting Cell C and for being a valued Cell C customer over the past 20 years.
We appreciate your feedback regarding the recent pricing adjustments and the impact on your multiple contracts with us.
We understand that rising costs can be challenging and are always exploring ways to ensure that our services remain valuable and accessible.
We are also mindful of network performance concerns and would be glad to investigate any specific signal or connectivity issues in your area. Kindly share your location details, and our technical team will examine this further to provide you with the best possible service.
Should you wish to discuss options for your contracts, please email us at ***, and our team will reach out to explore solutions that might better align with your current needs.
Regards,
Cell C | MN
Best regards,
