PT
Phathiswa T

1 reviews | Active since Jun 2015

12 Jun 2015, 12:40

ADH cover

bought my Samsung S4 and was never informed of ADH cover and that i neeed to register for it, like really who wouldnt have such cover esp when its free, months later my phone is damage and went to store, told me a big story of 2500 if repaired by them, am now Hearing about this ADH cover from a pass by at work, ai really this aint on, a sale not something you persue its what happens to you while you are immersed in serving your customer.

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Replies (1)
Cell C
Cell C's reply12 Jun 2015, 12:49
Official
Hello phathihlehle,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,