Additional Contact Assigned to my Account

Hi <br> <br> I wish to formally logged a query where C CELL has been committing ***** on my account for the past 10 months. Every time I try to query this no one returns my calls. I will now escalate this to media for resolve. <br> <br> In December 2014 I ported my company Vodacom number to cell c (071) - I took a iPhone 6 plus contact at a cost of around R799pm on my ported number..<br> <br> Over the past 10 month you have been charging me for an additional number *** around R620pm which I have no clue on who does it belong to, I want a full refund loaded on my account for the past 10 months or proceed to cancel it immediately as I will lodge with the ombudsman. <br> <br> At no point did I ask for an additional contract<br> <br> Please listen to your call centre recordings for a point of reference.and my online application. I am loading a stop order on my bank until this is resolved and dare you try and cut my service. <br> <br> I have logged requests with [Email Removed] but no one returns my mails or calls...<br> <br> <br> Should a senior manager not contact me TODAY, i will open a case of ***** against Cell C<br>