hH
hesterwait H

1 reviews | Active since Aug 2016

31 Aug 2016, 09:29

Add SmartData for R500 on my account I did not ask for this

<p>I have contract with Cell C for a laptop and 2GB SmartData 24 Months which I pay for R86.84 for 2GB and R315.79 and Postal Delivery Fee of 5.26.</p> <p>My 1st of July 2016 statement show an extra amount for R500 for Smartdata Internet. I cannot get trough to their office to ask them why and I e-mailed them. Please people check your statements. </p>

0
Replies (2)
Cell C
Cell C's reply31 Aug 2016, 09:36
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply09 Sept 2016, 08:26
Official

Palesa has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN