LK
Luzya K

1 reviews | Active since Feb 2015

23 Nov 2015, 10:53

Add on-s on account not outhourized.

Cell C have added a service on my account without requesting from me or even acknowledging that they want to do it. <br> <br> I have spoken to them several times but no-one takes the service of. Now I am not paying my account and they want to penalize me.<br> <br> I want the add on to be removed without paying one sent.

0
Replies (1)
Cell C
Cell C's reply23 Nov 2015, 13:39
Official
Hello Luzyaklew,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for any inconvenience caused.

Regards
Cell C | PN