Active sim card permanently deactivated in error by cellc

<p>Good Morning,</p> <p> </p> <p>On the 09.08.2017 my sim card was permanently deactivated in error by cellc. </p> <p>Without any form of notification, i was left stranded by my service provider without my cell phone.</p> <p>In this day and age it is of utmost importance to always have your cell phone at hand.</p> <p>This is the second day that my service provider has been off very little assistance in trying to reactive my number which i have had for a number of years.</p> <p>This number had come off contract, i had taken it over to a sim bundle pm, up until cc over charged me in error, i had to make a number of calls to rectify cc's error. Now i have my sim card cancelled, and i am now been told i need to wait 48 Hours for an outcome. Is Cellc's customer priopity so poor that they do not value us enough to give some importance to urgent matters?! </p> <p> </p> <p>The call centre supervisor was very unprofessional, ''its a call centre'', theres noise!</p> <p> </p> <p>I have always been a loyal customer to cell c and it seems as if they have always seen me as just another contract. I am honestly fed up, yes i was very rude myself due to the fact that no one is able to assist me.</p> <p>Transferred from one person to the next, your agents need training and if that is how your managment reacts to situations i feel sorry for the business as a whole.</p> <p> </p> <p>I would like to be comptensated for all of the nonsense i had to deal with cc and for my losses incurred.</p> <p> </p> <p>As always it will take cell c a good couple of days to react!</p> <p> </p> <p>Patheic service! Never going back! Cannot wait to port to another sevice provider! </p> <p> </p>