Active accounts after cancellation request

I am very disappointed by the experience I have had. I left the country in March and have requested all accounts to be closed. I had a contract upgrading in April that I asked should be cancelled. Now I received an email stating I owe over R2000.00. I don't even receive statements. Can someone please send me statements of all active accounts and advise? I have the same issue with Telkom. I am paying for services I have not been using and have requested that April to be my last debit order when contract expires. Why should I pay when someone has not put a stop to my account? Is there a way you can send me a list of disputes logged to my account? Please send to: ********** Once resolved I will rate 5 stars. I hope someone can assist me as iI have not received much assistance. Thanks.