1 reviews | Active since Jul 2015
Activation of Unisa 3G bundle
I purchased and paid for the 3G DATA Package offer offered by Cell C on 20 July 2015. <br> <br> My payment was processed by Unisa on the same date and my details sent to the service provider, Cell C, on the 22 July 2015. <br> <br> According to my contract, Cell C is supposed to have loaded my SIM card with Data within 48 hours, that is 24 July. <br> <br> It is now the 29 July and my I still have received no data from Cell C! Furthermore, I logged an urgent wuery with them via their call centre over two days ago and my query has yet to be dealt with. <br> <br> When logging my \urgent query"I was told it would be dealt with within 48 hours. I have phoned the called centre again today and was told by a rude call centre operator that the query hadn't been dealt with yet because today is not yet over and it will be dealt at the end of the 48 hours. Seriously??<br> <br> Cell C is the worst service provider ever. I took out the exact same contract with MTN last year and received excellent service and had my contract activated on the same day!<br> <br> I will be advising all Unisa students never to take out this contract via Cell C!"""
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We have referred this matter to one of our team members for assistance. Do expect communication soon.
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Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
