Activation of Service without Permission
Good day please explain to me how WIFI calling was activated without me giving consent??? called customer service and 1 consultant said it is done AUTOMATICALLY but it was not activated on my husbands line THIS IS A LIE I spoke to 4 consultants every one with a different response and consultant 3 did not even let me ask question because my husband is the account holder BUT I AM THE SECONDARY ACCOUNT HOLDER ALL THE PAPERS WAS LOAD MORE THAN 3 YEARS AGO but she refuse to listen!!!!!!!!!! Lucky no said deactivate is by calling * 147#
EXPLAIN THIS AUTOMATICALLY ACTIVATION ON A C0NTRACT LINE????? I HAVE PROOF I WAS ON A CALL WHEN IT WAS ACTIVATED!!!!!
Good morning Nandi
If you have a Wi-Fi supported handset then by default, your handset should be enabled for Wi-Fi calling as soon as you connect to the Wi-Fi network.
We will get one of our team members to contact you and provide clarity.
Regards
Cell C | PN
Good morning Nandi
If you have a Wi-Fi supported handset then by default, your handset should be enabled for Wi-Fi calling as soon as you connect to the Wi-Fi network.
We will get one of our team members to contact you and provide clarity.
Regards
Cell C | PN