LM
Letticia M
1 reviews | Active since May 2019
30 Nov 2022, 11:40
ACTIVATION MADNESS
My Sim card was delivered after a whole delay.On arrival it stated 2sim cards ,the delivery man didn't have answers on why are they 2.Its now going to 1 week the Sim is not activated I called the customer service and they said it will be good once I receive an sms,the only sms I received is that I will receive a delivery from Cell C again.A delivery for what I also don't know...Your services are bad I ask that my my Sim be activated or please send a driver to fetch it and you won't charge me for anything as the fault lies with you.
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
30 Nov 2022, 12:52Dear Letticia
Thank you for contacting Cell C regarding the activation of the new SIM card.
Please receive our apologies for the unpleasant experience received thus far, Private reply with the RICA serial number on the new Sim card for us to assist.
^MN
Thank you for contacting Cell C regarding the activation of the new SIM card.
Please receive our apologies for the unpleasant experience received thus far, Private reply with the RICA serial number on the new Sim card for us to assist.
^MN
Best regards,
Cell C's reply30 Nov 2022, 12:52
Official
Dear Letticia
Thank you for contacting Cell C regarding the activation of the new SIM card.
Please receive our apologies for the unpleasant experience received thus far, Private reply with the RICA serial number on the new Sim card for us to assist.
^MN
Thank you for contacting Cell C regarding the activation of the new SIM card.
Please receive our apologies for the unpleasant experience received thus far, Private reply with the RICA serial number on the new Sim card for us to assist.
^MN
Best regards,
LM
Letticia M's updateReviewer Update
30 Nov 2022, 12:59As stated it's 2 Sims so don't knw which is which???
1st Sim:***
2nd Sim:***
1st Sim:***
2nd Sim:***
LM
Letticia M's update30 Nov 2022, 12:59
Reviewer Update
As stated it's 2 Sims so don't knw which is which???
1st Sim:***
2nd Sim:***
1st Sim:***
2nd Sim:***
Cell C's replyOfficial
30 Nov 2022, 14:00Dear Letticia
Please note your contract is registered to Sim No: *** and the SIM card has been activated kindly test the sim card in your device.
SIM No. *** is on prepaid.
^MN
Please note your contract is registered to Sim No: *** and the SIM card has been activated kindly test the sim card in your device.
SIM No. *** is on prepaid.
^MN
Best regards,
Cell C's reply30 Nov 2022, 14:00
Official
Dear Letticia
Please note your contract is registered to Sim No: *** and the SIM card has been activated kindly test the sim card in your device.
SIM No. *** is on prepaid.
^MN
Please note your contract is registered to Sim No: *** and the SIM card has been activated kindly test the sim card in your device.
SIM No. *** is on prepaid.
^MN
Best regards,
LM
Letticia M's updateReviewer Update
30 Nov 2022, 14:10Thank you for that.So I will be using 2 Sim cards?
LM
Letticia M's update30 Nov 2022, 14:10
Reviewer Update
Thank you for that.So I will be using 2 Sim cards?
Cell C's replyOfficial
30 Nov 2022, 14:19Yes, you can use both SIM cards, but the data bundles will only be loaded on Sim No: ***.
^MN
^MN
Best regards,
Cell C's reply30 Nov 2022, 14:19
Official
Yes, you can use both SIM cards, but the data bundles will only be loaded on Sim No: ***.
^MN
^MN
Best regards,
LM
Letticia M's updateReviewer Update
30 Nov 2022, 14:24Thank you for assistance.
LM
Letticia M's update30 Nov 2022, 14:24
Reviewer Update
Thank you for assistance.
Cell C's replyOfficial
30 Nov 2022, 14:50Thank you for your time.
^MN
^MN
Best regards,
Cell C's reply30 Nov 2022, 14:50
Official
Thank you for your time.
^MN
^MN
Best regards,