CF
Caroline F

1 reviews | Active since Feb 2022

07 Feb 2022, 07:57

ACCOUNT SUSPENDED

ACCOUNT NUMBER: ***

My husband’s (Mr Jafta Majee’s) “Debit order” did not come off on December & January payment, and his account was terminated without his permission/authorization.

His payment was made by myself on the 4th February 2022, and Cell C promised to activate his account within 24-hours (this was not specified as working days or weekends included).

We find this very disturbing and unacceptable that his account was terminated without his permission, and would like this be resolved before closing of business today, 7th February 2022.

0
Replies (1)
Cell C
Cell C's reply07 Feb 2022, 16:12
Official
Good day Caroline

Thank you for getting in touch.

We have received your review regarding the billing of the Cell C account.

We will investigate and contact the account holder for assistance.

^NZ