EP
Eileen P
1 reviews | Active since Oct 2020
11 Nov 2021, 07:28
Account settled months ago
I settled the full outstanding amount due on my contract number *** which I didn't renew beginning of September this year. My account has now been listed as default on my credit score when I have communicated many times to Cell C to update their records as this account is paid in full!
Please update your records!!
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
11 Nov 2021, 08:07Good day Eileen
Thank you for getting in touch with us.
Our team is dedicated to providing excellent customer service, and we strive for satisfaction with every appointment.
We would like the opportunity to rectify this situation and help make it right for you.
Please expect our call for further assistance.
^YM
Thank you for getting in touch with us.
Our team is dedicated to providing excellent customer service, and we strive for satisfaction with every appointment.
We would like the opportunity to rectify this situation and help make it right for you.
Please expect our call for further assistance.
^YM
Cell C's reply11 Nov 2021, 08:07
Official
Good day Eileen
Thank you for getting in touch with us.
Our team is dedicated to providing excellent customer service, and we strive for satisfaction with every appointment.
We would like the opportunity to rectify this situation and help make it right for you.
Please expect our call for further assistance.
^YM
Thank you for getting in touch with us.
Our team is dedicated to providing excellent customer service, and we strive for satisfaction with every appointment.
We would like the opportunity to rectify this situation and help make it right for you.
Please expect our call for further assistance.
^YM
EP
Eileen P's updateReviewer Update
15 Nov 2021, 11:39This matter has still not been resolved.
EP
Eileen P's update15 Nov 2021, 11:39
Reviewer Update
This matter has still not been resolved.
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Eileen P's updateReviewer Update
16 Nov 2021, 09:21She said she would email me and I must respond with the pop. I never received any email.
EP
Eileen P's update16 Nov 2021, 09:21
Reviewer Update
She said she would email me and I must respond with the pop. I never received any email.
EP
Eileen P's updateReviewer Update
26 Nov 2021, 12:53Please note that this matter still has not been resolved
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Eileen P's update26 Nov 2021, 12:53
Reviewer Update
Please note that this matter still has not been resolved
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Eileen P's updateReviewer Update
06 Dec 2021, 15:56This matter is still outstanding, and I'm at a loss to sort this out, as Cell C certainly don't seem to care
EP
Eileen P's update06 Dec 2021, 15:56
Reviewer Update
This matter is still outstanding, and I'm at a loss to sort this out, as Cell C certainly don't seem to care