1 reviews | Active since Jun 2011
ACCOUNT SETTLED IN 2009, 6 YRS LATER HANDED OVER
In 2008, I took out a contract with Cell C. About 6 months into the contract, the phone was damaged and the contract was cancelled, but I still hand to pay Cell C for the blance of the contract. This contract was eventually settled in full in 2009. To my surprise, I received a call from DMC debt collection who says there is an amount owing outstnading and that Cell C has handed this account over to them. Firstly I settled this contract in 2009 by that time I have moved residence and don't have any documentation as this account was settled 6 years ago. DMC who are the so called Debt collectors for Cell C insist that there is an amount outstanding and when I informed them that the account was settled, they say that I must get the documents from Cell C to proof that the account was settled. If DMC are the appointed Debt colectors, then they should have that information was Cell C. <br> On further investigation, I discovered that Cell C sold the debt to DMC at a very low price after it was settled. DMC now wants to claim this amount from me, which is totally wrong. According to NCA a debt would have prescribed after 3 years if no contact was made with the debtor. This debt was settled
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
