Account Settled but did not update my credit status

<p> </p> <p>I am almost sickened that you guys have not updated and closed an account that was settled in 2015…</p> <p> </p> <p>I am trying to do a car approval and am getting declined poorly by you guys that did you update my credit status and close the account. I have been trying to call by I am on hold for 40 to 50 minutes without answer.</p> <p> </p> <p> </p>