GD
Godwin D

1 reviews | Active since Mar 2012

01 Feb 2016, 13:00

Account restarted, paying for device twice

Had an issue last year with Cell C suspending my services in error and blacklisting me. This issue was resolved after complaints here on Hellopeter. Now i have realized that when they rectified that error they actually restarted my contract which was nearly finished. My contract was suppose to be renewed in March 2016 now am being told its going be September 2017. This means i will be paying for the supp**** device twice.<br> <br> i was told to contact their Legal department but those phones are never picked or they just dont go through

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Replies (1)
Cell C
Cell C's reply01 Feb 2016, 13:14
Official
Hello gdzvuke,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN