SP
Suni P

1 reviews | Active since Apr 2011

08 Apr 2017, 03:19

Account Query

<p>I admit being in arrears with my Cell C account due to the current poor economic situation. I do wish to make payment and when i look at my account I am sure that I am being overcharged.</p> <p> </p> <p>please can a Cell C account agent contact me to explain why I am being overcharged by R500???</p>

0
Replies (4)
Cell C
Cell C's reply08 Apr 2017, 07:03
Official

We'll get one of our team members to contact you and provide clarity regarding the charges.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply10 Apr 2017, 07:52
Official

Theodorah has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,

SP
Suni P's update21 Apr 2017, 17:25
Reviewer Update

yes i was contacted on a Saturday, whic surprised me; a good surprise and was explained thoroughly.

thank you Cell C - you are fast becoming the BEST network provider

Cell C
Cell C's reply24 Apr 2017, 10:07
Official

Thank you for the compliment.

Customer satisfaction is a priority to us as we continuously strive to keep our customers happy and satisfied.

Have a great day.

Regards

Cell C | PN

Best regards,