JB
Jody B

1 reviews | Active since Jan 2012

02 Sept 2020, 08:01

Account Paid, Where is my Free Minutes, Data and SMS- Useless Service Provider

Case Number: *** - Still not resolved How the hell do I explain this to the Idiots at Cell C Stop Downgrading my Account from a Pinnacle 3G to Hybrid Zero, My Account is paid up to do, you Idiots cancelled the Debit Order Now you are messing up my account and messing around with my Credit Score, for what only you Idiots will know, I paid my account Why have I not recevied my benefits for Pinnacle 3G, Im highly upset and if the Social Supervisor Mpho Mo***eng calls me again and doesnt resolve my query I will lose I want an experience agent to call me immediately to resolve this bull**** today!!!!!!!!

0
Replies (3)
Cell C
Cell C's reply02 Sept 2020, 08:23
Official
Hi Jody 

We are following up on your query and will get back to you shortly.

^MM
JB
Jody B's update02 Sept 2020, 08:26
Reviewer Update
This is the same ******* your tell everyone, I'm sorry you Idiots have being telling me for over 9 months, I want feedback today.......Im so sick and tired of all your reference numbers and no follow up or actual feedback, Useless Service Provider

JB
Jody B's update03 Sept 2020, 09:56
Reviewer Update
ITS 24 HOURS LATER STILL NO FEEDBACK FROM CELL C MY ACCOUNT IS UP TO DATE, I'M STILL WAITING MY DATA, MINUTES, SMS AND FEEDBACK REGARDING ACCOUNT, CAN A MANAGER CONTACT ME, ***