BC
Bianca C
1 reviews | Active since Apr 2015
10 Nov 2023, 13:43
Account not being closed on a deceased matter!
I cannot believe that I am still receiving calls regarding my late mothers account. I have given her death certificate as well as closed the accounts. I have now received a call from a attorneys stating that they have handed over her account. Bear in mind it took me 6 months for them to close the accounts after sending every week her death certificate and all documentation required. I am completely disgusted that a YEAR later I received a call when this was supposed to be handled.
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Replies (1)Cell C's replyOfficial
10 Nov 2023, 13:50Dear Bianca Van Reenen,
We apologize for the manner in which this matter was handled. Please provide your case reference number via private reply as we are not picking up anything using your ID number.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled. Please provide your case reference number via private reply as we are not picking up anything using your ID number.
Regards
Cell C | PN
Cell C's reply10 Nov 2023, 13:50
Official
Dear Bianca Van Reenen,
We apologize for the manner in which this matter was handled. Please provide your case reference number via private reply as we are not picking up anything using your ID number.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled. Please provide your case reference number via private reply as we are not picking up anything using your ID number.
Regards
Cell C | PN
