BL
Bongiwe L
1 reviews | Active since Nov 2018
14 Apr 2023, 23:05
Account in arreas
I have been Cell C customer since 2006, I was retrenched in November 2020 and I have been paying my account however last year July I started having financial difficulties. I called retentions department, I spoke to Tebogo which she was not willing to assist me with payment arrangement as requested by SP via SMS and now I need my number *** back.
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Cell C's replyOfficial
15 Apr 2023, 07:47Dear Bongiwe Lentsoane
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that you can get the number back on a prepaid basis when the outstanding amount has been paid in full. Do you need assistance with a payment arrangement?
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that you can get the number back on a prepaid basis when the outstanding amount has been paid in full. Do you need assistance with a payment arrangement?
Regards,
^TM
Cell C's reply15 Apr 2023, 07:47
Official
Dear Bongiwe Lentsoane
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that you can get the number back on a prepaid basis when the outstanding amount has been paid in full. Do you need assistance with a payment arrangement?
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that you can get the number back on a prepaid basis when the outstanding amount has been paid in full. Do you need assistance with a payment arrangement?
Regards,
^TM