Account duspute
<p>My debit order date is set for the last eorking day of each month. Last month 28 April wad the last working day and my debit order did not go of, so on May 2nd I paid account eft and on the 3rd of May cell c try to debit my account for both accounts, wich left me with unpaid debit order fees of R230. I phoned customer care, try to explaine , but the agent was very srubburn! He said it was a long weekend, but it was not Thursday 27 April public holliday, friday 29 normal working day, Monday 1 May publuc holiday, but, mine is for last working day, so why wad it not prossesed on the 26th then? To my knowledge 29 April was a normal last working day of the month. I expext cell C to reinburse me with R230 for their mistake to cover my bank fees for their fault</p>
Hi Llewellyn
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Hi Llewellyn
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Please be advised that Theodorah could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Best regards,
Please be advised that Theodorah could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Best regards,
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
I have been contacted and refunded, cell c gave me 110 persent to sesolve i want to thank them for going the extra mile to make me smile again
I have been contacted and refunded, cell c gave me 110 persent to sesolve i want to thank them for going the extra mile to make me smile again
Can I please request Theodora to contact me or send her direct contact details, I nedd her assistance with a query, she has been very helpfull and I know she will be able to assist me again with aan unrelatef query, Please, my number is **********
Can I please request Theodora to contact me or send her direct contact details, I nedd her assistance with a query, she has been very helpfull and I know she will be able to assist me again with aan unrelatef query, Please, my number is **********
Hi Llewellyn
We have forwarded your request to Theodorah.
Regards
Cell C | PN
Best regards,
Hi Llewellyn
We have forwarded your request to Theodorah.
Regards
Cell C | PN
Best regards,
Theodorah has contacted you and advised that she will get someone to assist with the contract.
Regards
Cell C | PN
Best regards,
Theodorah has contacted you and advised that she will get someone to assist with the contract.
Regards
Cell C | PN
Best regards,
Good day, thank you Theodora did call me, but need to speak to her again, can you maybe provide me with her email adress?
Good day, thank you Theodora did call me, but need to speak to her again, can you maybe provide me with her email adress?
You're welcome.
Theodorah is not at work today, we'll get someone else to assist in her absence.
Regards
Cell C | PN
Best regards,
You're welcome.
Theodorah is not at work today, we'll get someone else to assist in her absence.
Regards
Cell C | PN
Best regards,
Please do, i want to sign up for another contract, smart data sim only at R199 per month, and get the 5 + 5 day data and same at night. I called 084 145 but got declined due to the return debit? But Theodora did correct error and reinburse me. But still sales dont want to assist?
Please do, i want to sign up for another contract, smart data sim only at R199 per month, and get the 5 + 5 day data and same at night. I called 084 145 but got declined due to the return debit? But Theodora did correct error and reinburse me. But still sales dont want to assist?
Hi, i dont wish to change my review to bad, but due to the problem on my debit order last month I keep on getting declined? Who can assist? This iss neen dragging 2 weeks now? Please help
Hi, i dont wish to change my review to bad, but due to the problem on my debit order last month I keep on getting declined? Who can assist? This iss neen dragging 2 weeks now? Please help
Hi, i dont wish to change my review to bad, but due to the problem on my debit order last month I keep on getting declined? Who can assist? This iss neen dragging 2 weeks now? Please help
Hi, i dont wish to change my review to bad, but due to the problem on my debit order last month I keep on getting declined? Who can assist? This iss neen dragging 2 weeks now? Please help
Please can you assist or get some one to assist on why cell c deducted so much money out of my account? And where is my credit they promised?
There were:
R2141.97
R217.66
R185.00
R143.46
I have said this many times, take the whole account as 1 debit order, the bank fees are ****ing me, but why all these amounts?
Its a total of R2694.06
Please assist urgently!!!!
Please can you assist or get some one to assist on why cell c deducted so much money out of my account? And where is my credit they promised?
There were:
R2141.97
R217.66
R185.00
R143.46
I have said this many times, take the whole account as 1 debit order, the bank fees are ****ing me, but why all these amounts?
Its a total of R2694.06
Please assist urgently!!!!
We'll get one of our consultants to look into this and assist.
Regards
Cell C | PN
Best regards,
We'll get one of our consultants to look into this and assist.
Regards
Cell C | PN
Best regards,
Lungi confirmed that she has contacted you and provided clarity regarding this matter.
Regards
Cell C | PN
Best regards,
Lungi confirmed that she has contacted you and provided clarity regarding this matter.
Regards
Cell C | PN
Best regards,