JH
Justin H

1 reviews | Active since Aug 2022

26 Aug 2022, 16:10

Account Dispute from Lack of Communication Internally at Cell C

Call Reference with Cell C from Monday 22 Aug: *** My phone number is *** My phone line keeps getting cut off. This is the third or fourth time in the space of 3 weeks. Each time they say the account is in arrears. It isn't. This bill was paid up last Monday at which time I called in yet again and had the line reopened. My number was suspended again this Monday. I had to call in, resend the proof of payment and get my account reopened. Since then I am still getting messages and calls daily, the last of which was on Thursday 25th August. If you check your records properly and thoroughly you will see I have had this issue almost every week for over 2 months now. Please can someone sort this out properly. I have been more than patient but it's getting quite ridiculous now.

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