I had 2 contracts, cell line and wifi line. After moving to Ballito we discovered that signal was bad in the area. After mentioning to cell c that there is no signal they suggested sending 2 of their technicians out to test the signal. It was confirmed and the technicians advised me to cancel the wifi line due to the bad signal. <br> I contacted Cell c to cancel the wifi line in April last year. This was never done and after about 50 calls to them and 7 months later my wifi got cancelled, which I had to pay for every month. I was then told that my account will be credited with the months since cancellation was suppose to take place. This to this day still hasnt happened. I was told in Nov 2015 that that it would take 7 -14 working days. Now its 6 months later. Again after 590 calls i was told that they credited me already, but after I told them i never received anything they figured out that they credited the wrong account!!! To this day I am still waiting. My latest attemt today 11 April 2016 yielded no fruit either. I told the accounts dept that I cant pay my account as Im waiting for the credit. My account was suspended today after I phoned twice to make arrangements and explain al
Best regards,
Best regards,
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