1 reviews | Active since Feb 2013
Account detail adjustment- Consumer act violation
<p>Cell C has advertised a LTE modem at R499 for 30GB day and 30GB night. It is NOT under the promotions section on thier website. https://www.cellc.co.za/cellc/modems-details/HUAWEI-B315-LTE-Router-on-SMARTDATA-5GB-(Giga20)</p> <p> </p> <p>I hereby request that the "LTE discount"be removed from the detailed invoice, as i have NOT signed up for any discounted device. I request that the invoice clearly indicate the advertised price without any additional hidden costs, even if they are discounted with immidiate effect.</p> <p> </p> <p>Futhermore i would like to reveiw all invoices between myself and Cell C since Feb 2016, with a complete breakdown of costs, NOT indicating any costs, even if discounted, that has not been agreed upon signing.</p> <p> </p> <p>I would also like to veiw record of acknowledgement that when i perform an upgrade on the Cell C device, i continue to pay the FULL cost of the device on the previous contract + the FULL fees of the upgrade.</p> <p> </p> <p>PS. Cell C has in thier possession all the contact details neccesary to get hold of me, an "attempt" to contact me, does NOT equate to have contacted and resolved this issue, or any other issue.</p> <p> </p> <p>Regards</p> <p>Duran</p>
We have requested one of our consultants to contact you and assist with this matter. Do expect communication.
Regards
Cell C | PN
We have requested one of our consultants to contact you and assist with this matter. Do expect communication.
Regards
Cell C | PN
