Account debited wrong

Item: Cell C
Rating: 1
Author: Markus O

Would kindly like to know why a debit order went through for R2617.01 were it should only be R105? Do Cell c now just take what they think what you should be charged for.

Helpful (0)

Replies (4)

Cell C's replyOfficial

01 Oct 2021, 10:43

Hi Markus

Thank you for getting in touch with us regarding your billing query.

You have been billed for all three lines, which have been combined to one account.

Your invoice was sent to ***.

^NZ

Best regards,

Cell C's reply01 Oct 2021, 10:43

Official

Hi Markus

Thank you for getting in touch with us regarding your billing query.

You have been billed for all three lines, which have been combined to one account.

Your invoice was sent to ***.

^NZ

Best regards,

Markus O's updateReviewer Update

01 Oct 2021, 10:49

That is inpossible as I only have one line. The email adress is wrong aswell. Its should be ***.

Markus O's update01 Oct 2021, 10:49

Reviewer Update

That is inpossible as I only have one line. The email adress is wrong aswell. Its should be ***.

Markus O's updateReviewer Update

01 Oct 2021, 12:25

It seems as if my contract was upgraded without my concent. You can contact me on ***.

Markus O's update01 Oct 2021, 12:25

Reviewer Update

It seems as if my contract was upgraded without my concent. You can contact me on ***.

Cell C's replyOfficial

01 Oct 2021, 14:36

We will be in touch.

^NZ

Best regards,

Cell C's reply01 Oct 2021, 14:36

Official

We will be in touch.

^NZ

Best regards,

Account debited wrong

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