TS
Tshepiso S
1 reviews | Active since Jun 2013
26 May 2015, 15:44
Account Closed But Billing Continues
Cell C must just make me understand why they wont stop debiting my account even after i have closed my account with them. On the 8th of May i called and asked for the account to be closed, i spoke to the lady by the name of Bridget and she confirmed that she has closed the account. This morning R278.00 was taken from my account, thats a lot of money for a closed account. Can I have my money back please since i have closed my account and payed all that is due to cell c!!!
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Replies (1)Cell C's replyOfficial
26 May 2015, 15:48Hello lon****p,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply26 May 2015, 15:48
Official
Hello lon****p,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
