RS
Ruben S

1 reviews | Active since Sept 2013

01 Jun 2016, 09:27

Account and signal

<p>Good day,</p> <p> </p> <p>I complaint in April that the package deal was unfair and Cell c is not the best with signal or downloading speed as stated in adverti*****ts. Myself and Cell c agreed on the package fault and said that Cell c will pay my April an May invoices. Now on the End of May, Cell c debited our accounts which was not supposed to be. We still have poor service and signal quality issues. In 2 months, 3 complaints already, where 2 complaints is all Cell c's responsibility. Now i want both my contracts cancelled with immediate effect, with no charges to me as a client.</p> <p> </p> <p>I am sick of false promises and poor service. No other alternative will be accepted.</p> <p> </p> <p>Please execute asap.</p>

0
Replies (1)
Cell C
Cell C's reply01 Jun 2016, 09:37
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication.

Regards

Cell C | PN