1 reviews | Active since Sept 2013
account and signal
<p>good day</p> <p> </p> <p>please find my complaint below, on the 1st of June 2016, no response received as yet, cancel my contracts with immediate effect:</p> <p> </p> <p>Good day,</p> <p> </p> <p>I complaint in April that the package deal was unfair and Cell c is not the best with signal or downloading speed as stated in adverti*****ts. Myself and Cell c agreed on the package fault and said that Cell c will pay my April an May invoices. Now on the End of May, Cell c debited our accounts which was not supposed to be. We still have poor service and signal quality issues. In 2 months, 3 complaints already, where 2 complaints is all Cell c's responsibility. Now i want both my contracts cancelled with immediate effect, with no charges to me as a client.</p> <p> </p> <p>I am sick of false promises and poor service. No other alternative will be accepted.</p> <p> </p> <p>Please execute asap.</p>
Thank you for bringing this matter to our attention.
One of our consultants contacted you on the same day you logged the complaint and advised that the matter will be escalated to Exclusive team for assistance.
A follow up request has been sent and feedback will be provided. Do expect communication.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our consultants contacted you on the same day you logged the complaint and advised that the matter will be escalated to Exclusive team for assistance.
A follow up request has been sent and feedback will be provided. Do expect communication.
Regards
Cell C | PN
