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David N
1 reviews | Active since Aug 2020
10 May 2022, 06:39
Account and customer care of cell c
Good day. I have been having a huge issue with Cell c the past few months. Now thay have reduced my account al most duble. I have a problem for the past few years for getting the contrack on my name as i am paying every month the account and my mother that helped me to safe my contract is on pension. I need help to resolve this this problem a.s.a.p as when i call there is always a problem and the operators can not help or throw the phobe down while i always explain everything over and over ander again
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David N's updateReviewer Update
30 Nov 2022, 13:31Good day i am coming back to this same problem i am having, i still am having we did as you said here in may. we renewed the Contrack with cell and also took out an insurance. As we where standing in the store again the Contrack is back on my mothers name and also the insurance. now it is all from the beginning the same again. It feels like now nothing is still not done as i am paying the Contrack as well the insurance i am paying every month and still not on my name. so now my screen is broken i need to get it fixed a.s.a.p as i am paying cell c and my insurance from my capitec acc and i need to transfer the money from one acc to the next where the deduction goes off. Again my mother is 70 of age and again she send up an email with all information.. i need answers please
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David N's update30 Nov 2022, 13:31
Reviewer Update
Good day i am coming back to this same problem i am having, i still am having we did as you said here in may. we renewed the Contrack with cell and also took out an insurance. As we where standing in the store again the Contrack is back on my mothers name and also the insurance. now it is all from the beginning the same again. It feels like now nothing is still not done as i am paying the Contrack as well the insurance i am paying every month and still not on my name. so now my screen is broken i need to get it fixed a.s.a.p as i am paying cell c and my insurance from my capitec acc and i need to transfer the money from one acc to the next where the deduction goes off. Again my mother is 70 of age and again she send up an email with all information.. i need answers please