1 reviews | Active since Mar 2015
In June 2014 I phone Cell C to get a settlement amount for my contract they gave me the amount of R1308.89 for the cancellation of the contract cell nr ***. After I paid the amount at nedbank I phone Cell C and confirmed payment and told them they must please cancelled the contract. From July to October 2014 they deduct the amount of R150 for the contract I use now *** that was correct. End November and December 2014 they start to deduct money again for both lines. I phone them several times and nothing was done to solve the problem.<br> On the 21 January 2015 I contact Cell C again and ask them what is happening with my query because they send me a sms and told me I don't have to pay for the next 3 months due to the fact that they deduct it wrongly from their side. No ref no was given to me everytime I phone. According to them I am in arrears with R750 but with my knowledge I am not behind. They even put a debit order of R1676.00 through on my bank.<br> They send me a sms and said my line will be suspended. I try to phone them several times but when I put my Id nr in they cut me off. Please see if you can do something about this matter as this is the only nr i have<br>
Best regards,
Best regards,
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