1 reviews | Active since Nov 2016
Account
<p>i called today to see what my account balance was standing on and the lady who i spoke to said that she cannot tell me my balance because i did not confirm the correct security checks with her - this means that the info you guys have on your system regarding my account is incorrect because every question i answered was correct - my adress , my email, my ID , names and phone numbers - but not matching your systems details - i just want to know my balance and your advisor was unhelpfull! when i asked to speak to a manager she told me a manager cant help me, she put me on hold and then hung up on me! this is not cool cell c</p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Please be advised that Moses could not get hold of you on your contact number. However, he left a voice message, advising that he will keep trying to reach you.
Regards
Cell C | PN
Best regards,
Please be advised that Moses could not get hold of you on your contact number. However, he left a voice message, advising that he will keep trying to reach you.
Regards
Cell C | PN
Best regards,
