ABUSIVE USE OF CONTACT DETAILS FOR SPAMMING - BORDERING ON HARASSMENT!

<p>Recently Cell C seem to have rammped up their efforts to harass me as an existing contract customer on their database by way of consistent direct marketing phone calls and multiple daily non-essential text messages. This is happening on a daily basis and at an increasing rate.</p> <p> </p> <p>Not only have I requested the call centre agents remove me from their contact list when calling but also opted out of both direct marketing communication & sales calls, yet I am still being contacted with regards to non-essential services. Earlier today I was emailed directly by a sales consultant trying to sell me a new phone. When stating that I had opted out of marketing & sales communications the consultant had the nerve to point out they were "personal, not direct marketing". </p> <p> </p> <p>This is a blatant abuse of your clients contact details which is literally harassment, with seemingly no way of opting out of being contacted. Please can I be removed form ALL non-essential communication (Data balance texts etc..). If this abuse continues I will be forced to cancel my contract with Cell C and move to a competing service provider.</p> <p> </p> <p>I would suggest Cell C impliment a more comprehensive opt-out option that is more easily accesible then hidden away on the webste, which is actually processed accross your entire system to every department when a customer opts out. </p> <p> </p> <p>As far as I am aware it is now ******* for companies not to allow people to opt out of communications. It doesn't help if you offer a "semi opt-out" function which is blatantly ignored. </p>