Abused and humiliated by cell c, VVN debt collectors CHM debt collectors and VDN debt collectors.

I am getting tired and feel abused by the useless cell c. After a dispute with cell c on the last installment I decided to pay the required amount, not that I believed their explanation but I realized that I will not win.

On the 25th April 2023 I paid an amount of R529 which was IN dispute. Days later I received an sms to pay R100 to my cell c account before 30 April 2023. I did not query that request but I paid amount on the 29th April 2023. Even after paying that above amounts I still received calls from VDM debt collectors. Mind you, I reverse the transaction in question on the 25th March 2023. Cell c did not contact me even once but handed my account to debt collectors. On the 6th May 2023 cell c sent me a statement acknowledge both transaction of R529 and R100. In fact my account is over paid R30.

Yesterday, 10 May 2023 Cell c customer care complaining about my account because the debt collectors are calling me endlessly. I demanded a settlement latter and the refund of the overpaid money. The reference for the call is ***. I was told my account is up to date and they will process my request. Yesterday after this call VVN debt collectors called me regarding my cell c account. Today, 11 May 2023 I received a first call CHM *** at 07h34 am calling regarding my Cell c account. Today alone by 15h00 I have received 5 calls interfering with my work and meetings. I am angry at Cell c because I do not owe them any money and I am hounded like a ***** I feel that I am abused unnecessarily. Their calls embarrassed me during meetings and interfered. Nothing can serve as an excuse because even after calling them as the reference above shows cell c with it debt collecting companies continued to harass. When these people calling me it is as if they owned me, they do not even comply with PoPIA act they budged and paraded my information as they please without consent from me. One lady that called even addressed me like a ******** to the dismay of my colleagues who overhead my conversation. I feel humiliated and seek recourse and justice