Absolutely useless, useless, useless service and no help.

Cell C decided to cancel my fibre connection with Vumatel yesterday with no reason given (USELESS). I eventually got through to the C-Fibre call centre and the reason advanced was that I was incorrectly placed into a former iConnect client clean-up (USELESS)??? How can you cancel someone's account with NO authorization (USELESS)?.

After multiple calls I have been pushed from pillar to post with promises of being reconnected to Vumatel by the COB today. I have being put in touch with the cancellations dept and then administration dept...and I am sick of it quite frankly (INCOMPETENCE and USELESS).

No-one who has contacted me can explain why my account was cancelled and when I will be reconnected to Vumatel's network. The implication of Cell C's useless administration is that I have been unable to work since yesterday which has financial implications for my family. I am a client in good standing with Cell C and have always been up to date with my payments (INCOMPETENCE and USELESS).

SORT OUT YOUR STUFF-UP!!! Your service is a disgrace to a loyal client.