GS
Gerhard S

1 reviews | Active since Mar 2009

11 Nov 2021, 16:52

Absolutely useless

Absolutely useless. Refer to my complaint on the 2nd of November on hello peter and my call logged ***

Still not resolved. I CAN NOT WORK BECAUSE OF YOU..... I need to receive international SMS's to validate myself on the work applications.

I am currently on a call with the call centre, over an hour absolutely ridiculous. Phone Customer care sorry cant help you, phone technical ( on the 3rd they logged a ticket) now it is not with them I need to phone fiber, phone fibre customer care, YOU guessed it, no it is not with them it has to go to Fibre technical. Phone fiber technical only to be told sorry no, it has to go to phone customer care

Asking for a manager yea right, you will have better luck finding hens teeth

Can a manager call me back? I am done with the useless F$ck you attitude of your call centre staff

COME ON MAN, I NEED TO WORK FOR A LIVING

0
Replies (3)
Cell C
Cell C's reply11 Nov 2021, 17:51
Official
Hi Gerhard  

Please accept our sincerest apologies as we follow up on this matter. We will revert to you shortly. 

^NT

GS
Gerhard S's update16 Nov 2021, 13:23
Reviewer Update
Still nothing, not even a peep. Only a SMS that another ticket has been logged
GS
Gerhard S's update25 Nov 2021, 08:04
Reviewer Update
Still nothing, I would recommend anyone thinking about using CellC as a provider to seriously think about it first