CL
Christo L

1 reviews | Active since Sept 2013

02 Jul 2019, 19:24

Absolutely useless!!

You guys are *******. I will write a review here every week! When I used your services I caught you throttling my internet even though you weren't supposed to. I cancelled my contract with you two months ago over the phone and last month you took money off again. Then you told me you did that because I did not cancel via written communication (even though the agent over the phone confirmed my cancellation). After giving up on that fight I ensured that I gave written cancellation and you still take money off this month. Every time after a hello peter complaint I get a call from some useless service consultant who says they will follow up and get back to me. Nothing!! Now I give plea that I will post on hellopeter everyday until my problem is sorted out.

0
Replies (1)
Cell C
Cell C's reply03 Jul 2019, 08:11
Official
Good morning Christo

A follow up has been sent to Palesa who is assigned to your query.
Do expect communication soon.

Regards
DA

Best regards,