MR
Michal R

1 reviews | Active since Mar 2022

14 Mar 2022, 09:59

ABSOLUTELY UNACCEPTABLE CUSTOMER SERVICE

Cell C @douglas craigie stevenson

I have been billed FOUR times for cell phone insurance - YES FOUR TIMES! Have u ever tried calling C Surance??? The line doesn't work!!! I have been billed for the incorrect package. I have NOT received my FREE 10gb once off. I have been trying to get this resolved for 3 WEEKS but I have been shoved from pillar to post. Team leaders refusing to talk to me- telling me to call another number. The frustration is beyond and I am honestly DISGUSTED at the zero level of customer service!!!!!!

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Replies (2)
MR
Michal R's update14 Mar 2022, 10:56
Reviewer Update
Hahahahahahaha thanks for your untrue words and automated response! I await a call just to be shoved from pillar to post AGAIN
MR
Michal R's update14 Mar 2022, 11:06
Reviewer Update
Funny the time it's taken you to respond on hear could have been spent resolving the issues!!!!