RVdZ
Ryno Van der Zandt

1 reviews | Active since Dec 2016

28 Dec 2016, 10:30

Absolutely Unacceptable!!!!!

<p>After 2 reports on Hello Peter, and confirmed twice that my issues with Cellc will be resolved, Cellc still fails to deliver!!! Literally!! For the last 7 to 9 days Cellc from all possible departmentsdepartments knew I was due for upgrade on 2 of my 5 contracts with them, I have after a lot of fighting succeeded in getting 1 phone out of the two I need to upgrade, Cellc Head office must start realizing that the Lephalale branch are loosing client's on a daily basis because of no stock released from head office, I have been waiting two weeks!!!!! For my second phone to come to lephalale, If I communicate to cellc again it must be with one of the most senior employees, because the rest does not heave the gravity of their situation, YOU ARE LOOSING BUSINESS CELLC!!!! Because of no stock in lephalale branch, you are sitting with 3 multi billion rand projects, over 16000 contractors in one town!!!! Per project!! And yet no stoc**** I want my upgrade phone by COB Today(2016/12/28).........</p>

0
Replies (2)
Cell C
Cell C's reply28 Dec 2016, 10:43
Official

Thank you for posting to us.

We have requested one of our consultants follow up on this matter and assist. Do expect communication.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply28 Dec 2016, 12:11
Official

Patrick has been in contact with you to assist with this matter.

Regards

Cell C | DA

Best regards,