Absolutely terrible service!!!

<p>After being sold two contracts in May which were barely explained to me I got a phone call from a Cell C employee who explained that I could call 084 140 on the 30th to migrate my data package from 500MB to 2GB.</p> <p>I called on Monday morning the 4th and requested for the migration to be done and was given a case number and was told they would contact me within 48hours. On Wednesday I called again as I had not heard from them and after being transferred from Customer Care, to the "Follow-up" Dept to Sales to Retentions to Deliveries and finally ended up back at Customer Care I was eventually told that I would DEFINATELY hear from them by the end of the day. </p> <p> </p> <p>Well, surprise surprise...............GRRRRRRRRRRRRRRRRR.....................I didn't hear from them.</p> <p> </p> <p>When I called AGAIN this morning I was told they had to escalate the case AGAIN and that someone would definately call me today. In the meantime, I am running out of data and keep having to by 100mb's here and there as they keep insisiting someone will call me.</p> <p> </p> <p>I am SUPER frustrated</p>