SH
Seth H

1 reviews | Active since Sept 2015

31 Aug 2019, 12:14

Absolutely pathetic customer service

I have been having issues with my network on my phone. I have reported it twice and Cell C hasnt even bothered to get back to me on my issue. This is absolutely pethetic. A company that apparently cares so much about there clienst.. seems like they only care about moving units and not customer service.. so disappointed

0
Replies (1)
Cell C
Cell C's reply31 Aug 2019, 12:30
Official
Good afternoon Seth

Apologies for the inconvenience caused by this incident.

Our network department has attempted to reach you telephonically, with no success.
We have re-escalated the matter for urgent assistance.

Do expect a call.

Regards
DA