Absolutely NO resolution to ongoing issue - SP does not even care!
<p>I have had ongoing complaints with CellC about the data coverage in our area Paulshof Jhb Northern suburbs. They promised to send technicians a month ago and I am still waiting. They refuse to communicate with me via email despite several requests I have made for them not to call me as I often cannot answer my phone during office hours.</p> <p>Thank goodness we'll have fibre soon and I will no longer have to deal with apathetic service from cell SP's. MTN is just as bad continually *****ing my data. I just wanted to post this as a warning to potential customers of iether SP so you know what you will be letting yourselves in for.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | DA
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | DA
So what CellC in fact told me was that I am in a poor reception area and CellC have no plan to improve it in the near future. Roll on FTTH.
So what CellC in fact told me was that I am in a poor reception area and CellC have no plan to improve it in the near future. Roll on FTTH.