Absolutely no interest in my query.

On the 23rd of March I received an sms saying that my 30 day data bundle was about to expire. If I bought an additional bundle the expiry date would be extended, which I did. 2 days later what was left of my data bundle disappeared. I called the call centre and explained my situation. The agent said I needed to speak to her supervisor but she was busy and would call me back which never happened.

A couple of days later I called again. This time the agent I spoke to said that they will sort it out with the back office and I should get my data back within a day or two. Again this never happened. I called again and explained my situation again. I then asked the agent if there was any record of my previous calls on the system to which she answered no. I was told that I would be contacted within 48 hours but this time I asked for a reference number. Needless to say I was not contacted. I gave the call centre one more try after that without success so now I'm going the 'Hello Peter' route. Maybe someone that does give a damn will take notice and do something about it