1 reviews | Active since Mar 2009
Absolutely NO communication from Cell C
<p>Cell C , your customer service is appaling and you dont give a damn about client care. </p> <p>An email was 03/09/2016 about your staff calling me on my landline on a saturday and YOUR incorrect statement records. I provided proof yet you are still correct the statements and reply to my complaints. I have received confirm that my email was received. Also i received a request for feedback on my interaction with you which NEVER happened. Honestly Cell C is for Cell C and Cell C only. I have nothing good to say about your company. Go look at the history of Cell C errors and recorded errors from Cell C and it franchises yet as a client I am being penalised and forced to deal with incompetant Cell C staff. I expect my account to be fixed and a new statement sent to me immediately. You can contact me on my email address you have on my account as I refuse to deal with you telephonically as you have also refused to give me copies of these recorded calls. Cell C - WAKE UP!!!!</p>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
