Absolutely no care

I logged several queries regarding my network connectivity. A week ago I was called by Phindi who advised that the technician tested my connectivity on the boundary wall and everything is working (like for **** sales I am not sitting on the boundary wall and using the internet). I was told that irrespective of the connection in my place there nothing that can be done because my average spend is 200 and not 3000. So basically saying I give a **** about you as a customer. I want this contract cancelled and I will not be liable to pay the remaining months in this contract