ABSOLUTELY HORRIFIC SERVICE FROM CELL C AGAIN!!!!!

I am so tired of the bad service from CELL C, I wonder what makes me stay with them. They are beyond ridiculous. I logged a query 3 March 2016, was told they will call within 48 hours, they called exactly a WEEK LATER. SHOCKED AND LIVID . The query was not resolved. I needed by account to be migrated , they said they can do after the first debit. Off course , they are brilliant and efficient....NOT. Logged another query to migrate , NOW THEY HAVE A TECHNICAL GLITCH AND CANT HELP ME , SO THEY DECIDED TO HOTLINE MY VERY ACTIVE AND PAID UP ACCOUNT.. CELL C, DO YOU ACTUALLY CARE ABOUT GOOD CLIENT SERVICE ????? I NEED THIS TO BE RESOLVED ASAP