AM
Athi-enkosi Mavukwana

1 reviews | Active since Aug 2020

18 Aug 2020, 14:31

Absolutely horrible service from cell c. Nothing works here

Horrible service from this network company.

First they refused to pay my lost phone without any reason given. They kept saying they will email me and this never happened.

Now I have been trying to get to settle the remaining contract amount and they are unreachable. They don't answer their phones or email. Customer service people know absolutely nothing they even have me the wrong addresses

0
Replies (4)
Cell C
Cell C's reply18 Aug 2020, 14:46
Official
Good Day Athi-enkosi

Thank you for making contact with Cell C regarding your account. 

On behalf of Cell C, we want to extend our sincerest apologies for the negative experience that you had with our customer service. 

May we have an active number we can reach you on? Kindly send it via private message.

^NS
AM
Athi-enkosi Mavukwana's update18 Aug 2020, 15:01
Reviewer Update
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Cell C
Cell C's reply18 Aug 2020, 15:38
Official
Please send it via private message as it blurred out on a public platform.

^NS 
Cell C
Cell C's reply19 Aug 2020, 11:45
Official
Thank you, we will be in touch.

^NS